Last Updated: June 18, 2026
Refund & Return Policy — Fit Club Elite
1. Returns and Order Issues
Research materials require controlled handling. After shipment, returns are limited to eligible order issues and must meet the conditions below. limited after shipment.
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Opened products or products with a broken seal cannot be returned because storage and chain of custody cannot be independently verified.
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Eligible requests are limited to orders canceled before shipment, items damaged in transit, or incorrect items. Approved returns must remain unopened, unused, and in their original packaging.
2. Refund Eligibility
Fit Club Elite applies a limited refund policy after an order has shipped.
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Orders may be canceled before shipment. After shipment, refund or replacement eligibility is limited to damaged or incorrect items reported under the conditions below.
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Please verify the items, labeled quantities, and shipping address in your cart before placing an order.
3. Payment Disputes
Contact Fit Club Elite support promptly if a charge or order appears incorrect.
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Customers should contact support before opening a payment dispute so the order record and available resolution can be reviewed.
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Fit Club Elite may provide order, shipment, and communication records to the payment provider when responding to a dispute.
4. Damaged or Incorrect Items
If an item arrives damaged or does not match the invoice, contact Fit Club Elite support within 7 days of delivery:
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Keep the item unopened, sealed, unused, and in its original packaging.
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Take clear photographs showing the damage or incorrect item.
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Email the order number and photographs to
info@fitclubelite.com.
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Fit Club Elite will review the request. When an eligible issue is confirmed, the available resolution may be a replacement, store credit, or refund, depending on the circumstances and payment status.
5. Contact and Support
For order questions, shipping discrepancies, or policy questions, contact Fit Club Elite support by email:
Email: info@fitclubelite.com